Privacy Policy - R2C Immo
1. Introduction
Welcome to the R2C Immo (hereinafter referred to as "the Agency", "we", "us" or "our"). We attach great importance to the confidentiality and protection of your personal data. This Privacy Policy explains how we collect, use and protect your information, in accordance with the law. Law No. 09-08 on the protection of personal data, under the supervision of the CNDP (Moroccan National Supervisory Commission for the Protection of Personal Data).
2. Identity of the Data Controller
The person responsible for processing personal data is :
R2C Immo
📍 Address Address : 4 40090, Boulevard al Mouzdalifa, Marrakech 40000
📞 Telephone : 0618187196
📧 Email info(at)r2c-immo.com
🌍 Website : www.r2c-immo.com
3. Data collected
We collect the following information when you use our site or our real estate services:
🔹 Identification data Surname, first name, email address, telephone number.
🔹 Data linked to property transactions Type of property sought or offered, location, budget.
🔹 Administrative data Proof of address, identity card for certain transactions.
🔹 Navigation data IP address, cookies, pages visited, interactions with our site.
4. Purposes of data processing
Your personal data is used for :
✅ Managing and facilitating property transactions (sale, purchase, rental).
✅ Contact you to answer your requests for information.
✅ Tailor our services to your real estate preferences.
✅ Ensuring the security and smooth running of our website.
✅ Send commercial offers and newsletters (with your consent).
✅ Meeting our legal obligations (e.g. the fight against money laundering).
5. Legal basis for processing
The processing of your data is based on :
- Performance of a contract (e.g. management of a property mandate).
- Compliance with a legal obligation (e.g. customer identification).
- Your consent (e.g. sending commercial communications).
- Our legitimate interest (e.g. improving our services).
6. Data sharing
Your information may be shared with :
🔸 Professional partners (notaries, banks, lawyers, property experts).
🔸 Technical service providers (web hosts, marketing service providers).
🔸 Legal and regulatory authoritiesif the law requires us to do so.
📌 R2C Immo does not sell, rent or transfer your data to third parties without your consent.
7. Data security
We take strict safety measures to protect your data against unauthorised access, modification, loss or disclosure:
🔐 Secure servers and password protection.
🔐 Encryption of sensitive data.
🔐 Access restricted to authorised persons only.
8. Data retention period
We keep your personal data only for as long as is strictly necessary:
📌 Customer data 5 years after the end of the commercial relationship.
📌 Browsing data (cookies) 13 months maximum.
📌 Legal information In accordance with regulatory requirements.
9. Your rights regarding your personal data
In accordance with Law 09-08you have the following rights:
🔹 Right of access To obtain a copy of your personal data.
🔹 Right of rectification correct incorrect or incomplete information.
🔹 Right of deletion request the deletion of your data under certain conditions.
🔹 Right to object To refuse the processing of your data for marketing purposes.
🔹 Right to portability recover your data in a usable format.
📧 How can you exercise your rights?
Send your request to [Contact email]along with a copy of your identity card. You can also contact the CNDP on www.cndp.ma if you feel that your rights are not being respected.
10. Cookies and tracking technologies
We use cookies to improve your user experience. You can also set or reject the use of cookies via your browser settings.
Types of cookies used :
🍪 Essential cookies necessary for the operation of the site.
📊 Analytical cookies to measure the audience and improve our services.
🎯 Marketing cookies to provide you with tailored advertisements (with your consent).
11. Data transfer outside Morocco
If we need to transfer your data outside Morocco (e.g. servers hosted abroad), we ensure that it is protected with appropriate security guarantees.
12. Changes to the Privacy Policy
We reserve the right to update this policy at any time in accordance with legislative or technical developments. Any changes will be published on this page with the date of the update.
📅 Last update: 25/02/25
13. Contact
If you have any questions about your personal data, please contact us:
📍 Address Address : 4 40090, Boulevard al Mouzdalifa, Marrakech 40000
📞 Telephone : 0618187196
📧 Email : info@r2c-immo.com
🌍 Website : www.r2c-immo.com
